RAVEN - Feedback re our new donation system
- Details
- Published on Wednesday, 23 April 2014 17:00
- Written by editor
Dear RAVENers,We received some important feedback from our wonderful overseas donors about the shift to CanadaHelps.org as our donation platform. It seemed that others may wish to know about it. We made the switch from PayPal for new donations for a couple of reasons. The main reason is that it assists us - as a small yet nimble non-profit - because it streamlines the back end of the donation process. CanadaHelps issues the tax receipts, and that is an enormous help to us. Also, it is less commercial and based in Canada.
H
owever, some donors in the UK noted that there is no longer a currency choice in the drop down boxes. We asked about this at CanadaHelps and this is what they replied: If someone donates from overseas, the charges on their credit card would be in the original currency but the amount entered on our website must be in Canadian dollars. Donors simply need to use a basic converter that can be found on the internet to estimate the donation.We hope our regular supporters are not deterred by the shift to this new donation system. Please let us know if there is anything else you need to know or have any other concerns.
As always, we so appreciate you - and your ongoing support for our programs. Enjoy the warmer days, and please stay in touch. We always love hearing from our RAVEN friends.
warmly,
Susan Smitten
Executive Director
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Your RAVEN Team 2nd floor, 844 Courtney Street
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