Ripped off by Bell. Again.

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Published on Sunday, 29 November -0001 16:00

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Bell just got caught ripping off Canadians again, scamming customers with bait-and-switch monthly rates that keeps going up.

Paov,

...

Canadians pay the highest cell phone bills in the world, and Bell just got caught with a whole new scam.1

Consumer complaints are pouring into the government about Bell’s bait-and-switch sales tactics -- while Innovation Minister Navdeep Bains is sitting on his hands and refusing to take action to give consumers more choice and lower bills.2

If we don't act now, we could see even worse service, higher rates, and less choice.

We’re flooding Ottawa with emails, phone calls, and ads demanding that Minister Bains step in and protect consumers from Bell's rip-offs. Will you chip in to help turn up the heat?

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Bell's latest trick is to offer consumers a rate supposedly guaranteed for two years. But customers who sign up are finding out that the fine print allows Bell to jack up rates anyway. It's part of why complaints to the Commission for Complaints for Telecom-television Services (CCTS) are up 73 percent over last year.3

But it's not just Bell driving consumers crazy. Complaints about Rogers and Telus are skyrocketing too, with customers getting hit with hidden charges, billing errors, and confusing bills that you would need a law degree to understand.

Canadians are fed up with the big three telecommunications companies and Minister Bains says he wants to address the affordability crisis.4 But so far, it's just talk -- in fact, the CRTC just ruled that we don't need more choice by rejecting Wi-Fi-based mobile virtual network operators (MVNO) services like Sugar Mobile.

Bell, Rogers, and Telus have been ripping off Canadians for years, and it’s only going to get worse unless Innovation Minister Bains steps in to guarantee more choice in mobile.

Will you chip in to help demand more choice and lower prices?

Dave, and the whole team at OpenMedia.

Footnotes:
[1] Why Canadian cell phone bills are among the most expensive on the planet: National Post
[2] CRTC closes door on Wi-Fi-first MVNOs, launches new low-cost data-only plans consultation: Mobile Syrup
[3] Telecom mediator adds staff to deal with soaring complaints about Bell, Rogers, Telus and others: CBC
[4] Innovation Minister Navdeep Bains takes aim at wireless affordability: The Globe and Mail

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